Course Overview

Duration: 3 weeks

Total workload: 5–8 hours on each course

Ready to stand out in a competitive job market?

Stand out in today’s competitive workplace with the skills that employers value most.
As the job market evolves, modern professionals are expected to master a combination of soft and hard skills to succeed and stay ahead. This Workplace Skills Programme is designed to equip you with the essential tools to thrive in any professional environment—covering communication, problem-solving, digital literacy, time management, teamwork, and more. Whether you're entering the workforce or looking to sharpen your edge, this course prepares you for real-world success. Upon completing all courses, learners will be awarded DQS Programme Certificate in Workplace Skills, demonstrating your readiness to meet today’s professional demands.

Course Content 

• Appreciative Inquiry
• Business Acumen
• Business Ethics
• Business Etiquette
• Change Management
• Civility in the Workplace
• Conflict Resolution
• Customer Service
• Customer Support
• Cyber Security
• Delivering Constructive Criticism
• Developing Corporate Behaviour
• Handling a difficult customer
• Networking outside the Company
• Networking within the Company
• Risk Assessment and Management
• Safety in the Workplace
• Team Building for Managers
• Teamwork and Team Building

Benefits 

• Downloadable DQS internationally recognized Academy certificate, with a certificate number that can be verified on the portal.
• Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors.
• Includes animated scenario's, case studies, quizzes

To learn more about registration on the portal, watch this YouTube introduction video.

Contact us at elearning.sa@dqs.de for more information.