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DQS SA Soft Skills – Being A Likeable Boss​

DQS SA Soft Skills – Being A Likeable Boss​




While many who enter into management and leadership roles want to be genuinely liked by the workers they supervise, seeking popularity for its own sake can be a dead-end path. Many have tried to lead while seeking popularity only to find that, indeed, they are loved but not respected.

Becoming a more likeable boss however does not mean you have to sacrifice respect. However, being a likeable boss and a respected boss does mean you have to learn to be more effective. This course helps you take the first steps on what will be a continuous journey towards becoming a more effective boss, the side effects of which are both likeability and respect.


  • Preface
  • Is it Better to be Loved or Feared?
  • Leadership as Service
  • Leadership by Design
  • Understanding Motivation
  • Constructive Criticism
  • The Importance of Tone
  • Trusting Your Team
  • Earning the Trust of Your Team
  • Building and Reinforcing Your Team
  • You are the Boss of You
  • Credits towards the DQS XPERT Personal Development Diploma
  • Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
  • Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
  • Includes animated case studies 

To learn more about registration on the portal, watch this YouTube introduction video


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