COURSE DURATION: 8 hours

Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.

COURSE CONTENT:

•  Preface
• The Basics (I)
• The Basics (II)
• Goal Setting
• Establishing Performance Goals
• 360 Degree Feedback
• Competency Assessments
• Kolb's Learning Cycle
• Motivation
• The Performance Journal
• Creating a Performance Plan