COURSE DURATION: 8 hours

Although we all know that training can have many amazing benefits, sometimes it can be hard to prove those benefits and attach a rand value to training.

Some topics, like sales training or time management, might have direct, tangible benefits. Other topics, like communication or leadership, might have benefits that you can’t put a rand value on. In this course, we will learn about the different ways to evaluate training progress, and how to use those results to demonstrate the results that training brings.

COURSE CONTENT:

• Preface
• Kolb's Learning Styles
• Kirkpatrick's Levels of Evaluation
• Types of Measurement Tools
• Focusing the Training
• Creating an Evaluation Plan
• Assessing Learning before Training
• Assessing Learning during Training
• Assessing Learning after Training
• The Long Term View
• Calculating the Return on Investment (ROI)