DQS SA Soft Skills – Crisis Management
R500.00
COURSE DURATION: 8 hours
Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company.
Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.
COURSE CONTENT:
- Preface
- Crisis
- Workplace Violence
- Myths
- Escalation
- Concerning Behaviours
- Domestic Violence Indicators
- Triggers of Workplace Violence
- Conflict Dangers
- Response
- Strategies
BENEFITS
- Credits towards the DQS XPERT Human Resources Basics Diploma
- Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
- Includes animated case studies
To learn more about registration on the portal, watch this YouTube introduction video
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