COURSE DURATION: 8 hours
In the past few decades, psychologists and business people alike have discovered that successful problem solvers tend to use the same type of process to identify and implement the solutions to their problems. This process works for any kind of problem, large or small.
This course will give you an overview of the entire creative problem solving process, as well as key problem solving tools that they can use every day.
COURSE CONTENT:
- Preface
- The Problem Solving Method
- Information Gathering
- Problem Definition
- Preparing for Brainstorming
- Generating Solutions (I)
- Generating Solutions (II)
- Analyzing Solutions
- Selecting a Solution
- Planning Your Next Steps
- Recording Lessons Learned
BENEFITS
- Credits towards the DQS XPERT Career Development Diploma
- Downloadable DQS XPERT certificate, with a certificate number that can be verified on the portal.
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
- Includes animated case studies
To learn more about registration on the portal, watch this YouTube introduction video
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