COURSE DURATION: 8 hours

Success in any industry relies on relationships, whether with co-workers, clients, suppliers, or investors. When you’re well-mannered and considerate in dealing with others, you create engaging, productive, and long term business relationships. As such, it is important to learn, not just the technical side of a business, but how to conduct one’s self in the company of others.
This is where business etiquette comes in. This book will introduce you to business etiquette, as well as provide guidelines for the practice of business etiquette across different situations.

COURSE CONTENT:

• Preface
• Understanding Etiquette
• Networking for Success
• The Meet and Greet
• Dining in Style
• Eating Out
• Business Email Etiquette
• Phone Etiquette
• The Written Letter
• Dressing for Success
• International Etiquette