DQS SSRM 11: Effective communication skills
$32.95
COURSE DURATION: 1 day
The purpose of this module is to provide you with tools to effectively manage your company’s SHEQ programme.
This module will provide learners with an understanding of and insight into effective communication skills by discussing various communication skill techniques. At the end of the module the learner will be able to comprehend effective communication skills, interpret the orientation process, interpret SHEQ meetings, and interpret SHEQ programme promotion.
COURSE CONTENT:
Effective communication skills
- Introduction
- Definition of communication
- Sending and receiving processes
- Effective communication tips
The orientation process
- Introduction
- Common orientation errors
- Types of orientation
- General orientation
- Worksite (job-specific) orientation
- The job instruction process
- Planned personal dialogues
- Assessing planned personal dialogue
SHEQ meetings
- Benefits of group meetings
- Activities for effective meetings
- Preparation
- Presentation
- Visualisation
- Participation
- Evaluation
SHEQ programme promotion
- Introduction
- Plan the promotion
- SHEQ campaign guidelines
- Behaviour based incentives
- Other promotional avenues
- Other promotional avenues
- Assessing SHEQ promotion
BENEFITS
- Downloadable DQS certificate, with a certificate number that can be verified on the portal.
- Content is supplied and reviewed by international DQS Technical Experts/ Lead Auditors
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors
- Final exam with a 100% pass rate
To learn more about registration on the portal, watch this YouTube introduction video
Contact us at elearning.sa@dqs.de for more information.
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