Course Overview
Duration: 3 weeks
Total workload: 5–8 hours on each course
Want to thrive at work or start your own business?
Develop the soft skills that drive success in today’s workplace and business world. Whether you're managing finances, leading a team, handling challenging customer interactions, or collaborating on marketing strategies, soft skills are at the heart of professional growth and business success. This programme empowers learners with essential capabilities such as bookkeeping, conflict resolution, leadership, communication, and teamwork—all of which are vital for maintaining a healthy, productive, and competitive work environment. These skills are not only valuable for career advancement but are also crucial for entrepreneurs starting and sustaining their own business in today’s dynamic economy.
In this course, you will cover the following skills:
- Budgets and Financial Reports
- Leadership and influence
- Handling a difficult customer
- Networking within the Company
- Customer Service
- Customer Support
- Basic Bookkeeping
- Supply Chain Management
- Communication Strategies
- Creative problem solving
- Project Management
- Entrepreneurship
- Time Management
- Employee Recruitment
- Managing Personal Finances
- Marketing Basics
- Serving in Leadership
- Social Media Marketing
BENEFITS:
- Downloadable DQS internationally recognized Academy certificate, with a certificate number that can be verified on the portal.
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts/instructors.
- Includes animated scenario's, case studies, quizzes
To learn more about registration on the portal, watch this YouTube introduction video
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