DQS SA South Africa for Customers – RCA Requirements with Guidance
R3,500.00
COURSE DURATION: 5 hours
For sustained effectiveness of a management system, an organization should have a system for identifying, reporting and investigating actual and potential, losses, faults or problems. It is important to have a process that systematically uncovers immediate causes, root causes, and system deficiencies.
The "Root Cause Analysis Requirements with Guidance" module provides an overview and understanding to enable an organization to investigate and adopt a Root Cause Analysis methodology that will help it meet international standard requirements.
COURSE CONTENT:
Preview
Introduction
What is Root Cause Analysis (RCA)?
Leadership and Commitment of Top Management
Reporting Actual Loss or Potential Loss Events
Proactive Approach
Root Cause Analysis Tools/ Methodologies:
- Safety-based RCA; Production-based RCA; Process-based RCA; Failure-based RCA and Systems-based
- RCA Failure Mode and Effects Analysis (FMEA)
- DMAIC
- 5 Why Method
- Fishbone Diagram - Cause and Effect Diagram - Ishikawa-Diagram approach
- Fault Tree Analysis
- Current Reality Tree (CRT)
- RPR Problem Diagnosis
- Causation Model
Participation in investigations
The importance of competency
Corrective Action Process
Recording of information
Communication
BENEFITS
- Downloadable DQS certificate, with a certificate number that can be verified on the portal.
- Content is supplied and reviewed by international DQS Technical Experts/ Lead Auditors and Moderators
- Registration on the eLearning Portal is valid for 1 year with access to live updates, subject matter experts and instructors.
- Assessment questions after every section with a 100% pass rate, ensuring retention of content.
- Downloadable manuals and other resources.
To learn more about registration on the DQS eLearning portal, watch this introduction video.
Contact us at elearning.sa@dqs.de for more information.
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